Co-Founder and CTO
Brian is a co-founder and the Chief Technology Officer at Dialpad. Previously, he was a Senior Software Engineer at Google, building the front end of Google Voice.
Discover how AI is reshaping customer support teams in 2025—boosting agent productivity, improving CSAT, and delivering faster resolutions at scale.
Co-Founder and CTO
Learn what agentic AI workflows are, how they differ from traditional LLM pipelines, and how AI agents execute goal-driven, autonomous workflows in production systems.
Co-Founder and CTO
Learn how to implement Agentic AI step by step—from selecting use cases and setting guardrails to piloting, deploying, monitoring, and scaling.
Co-Founder and CTO
Discover how Dialpad's EPD-wide Launchathon brings together teams to spark creativity, solve problems, and launch exciting new features.
Co-Founder and CTO
